Information Technology – Tech Support

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Program
Information Technology
Degree Type
Certificate

NHTI's Information Technology – Tech Support certificate program provides you with core IT knowledge and technical support skills. You'll learn hardware/software, networking, database, Linux, Cloud Services, and Windows Server and how to apply these in a tech support environment. Extensive hands-on training is provided in our computer and networking labs. This program is available days and evenings and is financial aid-eligible.

Do you have questions? Contact Aaron Conn, department chair, at aconn@ccsnh.edu or 603-271-6484 x4143.

Career Information

The certificate culminates with students performing an internship, which can lead to employment. Graduates can enter into the following professions (not an inclusive list): entry-level help desk technician, entry-level network technician, junior-level help desk technician, and help desk technician. Students can earn the following national certifications: CompTIA A+ Certification and Microsoft Technology Associate.

Curriculum
Item #
Title
Lecture Hours
Lab Hours
Credits
Information Technology elective  +
2
2
3
Subtotal Credits
20
26
31
Total Credits
32-33
Faculty
Jonathan Dylyn
Email:
jdylyn@ccsnh.edu
Position:
Support Technician
Department:
Information Technology
John Trites
Email:
jtrites@ccsnh.edu
Position:
Adjunct Professor
Department:
Information Technology
Omeed Ghafari
Email:
oghafari@ccsnh.edu
Position:
Adjunct Professor
Department:
Information Technology
William Shurbert
Email:
wshurbert@ccsnh.edu
Position:
Professor
Department:
Information Technology
Deborah Remillard
Email:
dremillard@ccsnh.edu
Position:
Professor
Department:
Information Technology
Daniel Layne
Email:
dlayne@ccsnh.edu
Position:
Adjunct Professor
Department:
Information Technology
James Kilian
Email:
jkilian@ccsnh.edu
Position:
Adjunct Professor
Department:
Information Technology
Chad Johnson
Email:
cdjohnson@ccsnh.edu
Position:
Instructor
Department:
Information Technology
Michael Eno
Email:
meno@ccsnh.edu
Position:
Adjunct Professor
Department:
Information Technology
Jeff Desharnais
Email:
jdesharnais@ccsnh.edu
Position:
Service Desk Supervisor
Department:
Information Technology
Mike Cressey
Email:
mcressey@ccsnh.edu
Position:
Associate Professor
Department:
Information Technology
Aaron Conn
Email:
aconn@ccsnh.edu
Position:
Department Chair
Department:
Hospitality and Tourism Management,
Information Technology,
Sports Management
Todd Bedell
Email:
tbedell@ccsnh.edu
Position:
Director of Technology Services
Department:
Information Technology