NHTI's healthcare management certificate program is designed to introduce students to the essential competencies required to understand the healthcare system in the United States. The curriculum enables students to navigate the complexities and challenges inherent in the healthcare system with the overarching goal of promoting optimal healthcare quality and enhancing customer experience.
Apply for this program today on our Admissions page with step-by-step instructions and enrollment pathways build just for you!
- Official high school transcript (or equivalent) submitted directly by the high school you attended to NHTIadmissions@ccsnh.edu. Transcripts submitted by the applicant are considered unofficial.
Non-clinical roles include administrative, supportive, data management, or technical roles (e.g., medical registration, medical billers, office personnel and supervisors). Both patient care and nonpatient care roles are essential for healthcare operations.
Examples of such pathways, described by the US Bureau of Labor Statistics, include health information technologists and medical registrars, employees who advise organizations on computerized healthcare systems and analyze clinical data, and support staff for healthcare organizations.
Program Learning Outcomes
- Students will develop a basic understanding of the structure, function, and policies governing healthcare systems in the United States. This foundational knowledge will enable them to analyze and address issues related to healthcare delivery and administration. This outcome will help students become effective participants who can make a positive impact through employment in healthcare settings.
- Students will gain insight into the significance of customer experience in the healthcare system. By understanding the factors that contribute to customer and patient satisfaction, students will be better prepared to implement strategies that enhance the overall consumer experience.
- Students will demonstrate a solid understanding of quality and safety principles as they relate to healthcare management. This outcome ensures that students are equipped to uphold high standards of service, prioritize patient safety, and navigate challenges in healthcare settings.
